Trust & Ecosystem Safety
Report Abuse & Policy Violations
We take policy violations, intellectual property infringement, and fraudulent activity seriously. Report incidents immediately to our abuse response team.
Contact Abuse & Trust Safety
For immediate investigation of malicious activity, fraud, or infringement involving Ullass network infrastructure or PosNova merchant stores:
Required Details for Fast Investigation
- Specific URL(s) or account subdomains involved in the alleged violation.
- Exact description of the abusive behavior or infringing material.
- Evidence such as email headers, logs, transaction receipts, or copyright ownership proof.
- Your contact information so our incident response team can provide updates.
Zero Tolerance for Abuse
Immediate suspension upon verification
Ullass enforces strict acceptable use standards across all client systems and platforms. Verified instances of phishing, malware hosting, or unlawful conduct result in immediate account termination.
PosNova Storefront Reports
PosNova is a product by Ullass providing e-commerce storefronts. If you suspect an online store hosted on `*.posnova.store` or a custom domain connected to PosNova is fraudulent or distributing infringing goods, email abuse@ullass.com with the store URL.
Technical Security Finding?
If you discovered a technical software vulnerability rather than an abuse report, please consult our Security & Vulnerability Disclosure Desk (security@ullass.com).
Incident Types
What to Report
Common categories handled by our trust and incident response team.
Phishing & Fraudulent Stores
Report merchants or storefronts using our commerce infrastructure to impersonate brands or conduct financial fraud.
Copyright & DMCA Infringement
Submit formal intellectual property takedown notices for unauthorized distribution of copyrighted content or trademarks.
Spam & Unauthorized Outreach
Report unsolicited bulk messaging, bot scraping, or email harvesting originating from platform-connected accounts.